đź”’ Privacy & Cookie Policy
Last updated: 17/06/2025
1. Data Controller
In accordance with Regulation (EU) 2016/679 (GDPR), we inform you that the Data Controller is:
MP HOTEL MANAGEMENT S.R.L.
VAT No. 15499081006
2. Types of Data Collected
We may collect and process the following personal data:
Identification and contact data: name, surname, email, phone
Booking data: stay dates, number of guests, special requests
Browsing data: IP address, browser type, operating system
Tracking data: cookies and similar technologies (see section 9)
3. Purpose and Legal Basis of Processing
| Purpose | Legal Basis |
|---|---|
| Booking and hospitality management | Contract execution (Art. 6, letter b) |
| Responding to inquiries via forms or email | Pre-contractual measures (Art. 6, letter b) |
| Sending newsletters or promotional offers | Explicit consent (Art. 6, letter a) |
| Fulfilling legal and tax obligations | Legal obligation (Art. 6, letter c) |
| Statistics, site security, performance | Legitimate interest (Art. 6, letter f) |
4. Processing Methods
Personal data is processed using both electronic and paper tools, ensuring security, confidentiality, and integrity. Technical and organizational measures are implemented to prevent unauthorized access, loss, or improper use of the data.
5. Data Retention
Administrative and billing data: 10 years (legal requirement)
Marketing data: up to 24 months or until consent is withdrawn
Technical/browsing data: up to 12 months
6. Data Disclosure and Recipients
Your data may be shared with:
Technical and service providers (e.g. hosting, CRM, booking engine)
Internal staff and collaborators authorized to process data
Public authorities when legally required
Data is not transferred outside the EEA unless using tools that ensure compliance (e.g. Standard Contractual Clauses or equivalent safeguards).
7. Your Rights
Under Articles 15–22 of the GDPR, you may request to:
Access your personal data
Rectify or erase it
Restrict or object to processing
Withdraw consent at any time
File a complaint with the supervisory authority (www.garanteprivacy.it)
To exercise your rights, contact us at: info@hotelsancarlobormio.eu
🍪 Cookie Policy
8. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They improve your browsing experience, remember preferences, and, with consent, provide personalized content or advertisements.
9. Types of Cookies Used
| Cookie Type | Description | Required |
|---|---|---|
| Technical | Essential for basic site functionality (e.g. login, booking) | Yes |
| Analytical (anonymous) | Aggregate statistics to improve site performance | Optional |
| Profiling | Used for personalized ads and retargeting | Optional |
| Third-party | Provided by external services (e.g. Google Maps, YouTube, Facebook) | Optional |
10. Managing Consent
Upon your first visit, a banner allows you to:
Accept all cookies
Refuse optional cookies
Customize your preferences
You can update your preferences anytime by clicking “Manage Consent” (typically at the bottom left) or via your browser settings.
11. Third-party Services That May Be Active
This website may use third-party tools such as:
Google Analytics (with IP anonymization)
Meta Pixel (Facebook Ads)
Google Maps
Social media widgets (Instagram, TripAdvisor, etc.)
Booking engine or channel manager plugins
These services will only be activated after your consent is given via the cookie banner.
12. Policy Updates
We reserve the right to update this Privacy & Cookie Policy at any time. The date of the latest revision is shown at the top of the page.
đź“© Contact
For more information or to exercise your rights:
MP HOTEL MANAGEMENT S.R.L.
Email: info@hotelsancarlobormio.eu
VAT No. 15499081006